Privacy Policy

At Findali, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from Findali. By using our services, you agree to the collection and use of information in accordance with this policy.

Effective Date: March 25, 2025

1. Information We Collect

We collect two types of information from our customers:

Personal Information:

When you make a purchase or interact with our website, we may collect personal details such as:

  • Full Name

  • Email Address

  • Mailing Address

  • Phone Number

  • Payment Information (credit card or payment details)

  • Purchase History

Non-Personal Information:

We may also collect non-personal information automatically when you visit our website, including:

  • Browser type and version

  • IP address

  • Device type and operating system

  • Browsing behavior (pages visited, time spent, etc.)

  • Cookies and tracking technologies (for improving user experience)

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Your Orders: We use your personal information to process your transactions, deliver your orders, and send order confirmations or shipping notifications.

  • Customer Support: To provide customer service, respond to your inquiries, and resolve any issues related to products or services.

  • Improving Our Services: We use non-personal information and cookies to enhance your experience on our website, personalize content, and improve site functionality.

  • Marketing & Promotions: We may use your email address to send you promotional offers, newsletters, and updates regarding our products and services. You can opt out of receiving these communications at any time.

  • Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

  • Payment Processing: To process payments securely via payment gateways like credit card companies and financial institutions.

  • Shipping & Delivery: To deliver products and process shipping logistics.

  • Analytics & Advertising: We may share non-personal information with third-party analytics providers (such as Google Analytics) to track website performance and improve our marketing efforts.

  • Legal Compliance: We may disclose your information if required by law or in response to legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files placed on your device that help us analyze web traffic, understand how you interact with our site, and personalize your experience.

You can control and manage cookie settings in your web browser. Please note that disabling cookies may affect the functionality of certain features on our website.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it. This includes using secure socket layer (SSL) encryption technology for sensitive transactions. However, please note that no method of online data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access & Correction: You can request access to the personal data we hold about you and ask for corrections if necessary.

  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out of Marketing: You may opt out of receiving promotional emails by following the unsubscribe instructions in any email we send.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by Findali, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to This Privacy Policy

Findali reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please check this page periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

📧 Email: info@findali.xyz
📍 Address: 378 Edgewood Avenue, Fresno, California, United States
📞 Phone: 559-233-4486